Heart to Heart Ambassadors
The ACHA Heart to Heart Ambassador Program connects ACHA patient and family members with trained peers who provide support, guidance and resources.
ACHA’s individual support program offers members of ACHA and their family the opportunity to connect one-on-one with other CHD patients or family members in a positive, supportive way. While each person’s experience with congenital heart disease (CHD) is unique, many patients find it helpful to talk to someone who has been or is currently in a similar medical situation.
Common reasons our members reach out for support from a Heart to Heart Ambassador include:
Transition to ACHD Care Recently Diagnosed with CHD
Upcoming Surgery or Procedure Disability, Insurance & Access to Care
Change in Health Status Pregnancy, Surrogacy & Adoption
After completing a support request form, in order to personalize each match, all members will talk with the program coordinator via telephone or email to determine his/her specific needs. Following this discussion, the member will be matched with the Ambassador who most closely meets those needs. Communication between member and Ambassador is conducted via email and telephone. Our Heart to Heart Ambassadors work with each member to set goals for their match, connect them with valuable resources, share their experience and provide guidance. Matches are three months in length and focus on member education, self-advocacy and empowerment.
If you think you might benefit by being matched with an Ambassador, please click here for a support request application.
More Information About the Program
The Heart to Heart Ambassador Program provides patients and family members with the unique opportunity to give back to the congenital heart disease (CHD) community through providing one-on-one peer support to members through one-time and ongoing conversations via phone and email.
Ambassadors are chosen after a comprehensive application and interview process including submitting an application with three references (for patient applicants – one of which must be from an ACHD trained medical professional), an interview with the program coordinator and consultant, and an in-person orientation training program. Applicants must be an ACHA member with 3-6 months of volunteer service with the organization.
Currently, the program is comprised of over 60 Ambassadors from nearly 30 states. The program accepts new applicants and holds trainings based on the needs of the program, which are assessed on a yearly basis. For 2019, the Heart to Heart Program will not be accepting new applicants. Please continue to visit our website for future updates and click here to see our other volunteer opportunities.
Heart to Heart Ambassador Program Team
Membership & Volunteer Coordinator, ACHA
Program & Mental Health Consultant
Tracy Livecchi, LCSW